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https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1619813842101-H8SJCOE8TN5B2G41RX0B/Af+D+3.JPG Affinity Diagram https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1619813848050-03VP0X96IDK79OYOU4I5/Af+D+4.JPG Affinity Diagram https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1619813404055-YFUCTE0IRJOEXEXY495H/3Artboard+1.png Affinity Diagram https://www.michelleclam.com/customer-user-personas daily 0.75 2021-05-05 https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1620246476470-LUXPJNH80K6NSDHDCSKH/louisAsset+3.png Customer & User Personas https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1620246345720-XT6Y7YXFNPIXZV54CVSF/baileyAsset+2.png Customer & User Personas https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1620246450450-CU5G7UCQFO9Y81VMBCPJ/juliaAsset+1.png Customer & User Personas https://www.michelleclam.com/exploring-through-experiences-storytelling daily 0.75 2021-05-05 https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1620252403568-CBTP1FHQEZBCTNJ21UJA/Rattlesnake-Ledge-washington-WJX171.jpeg Exploring through Experiences: Storytelling Photo Credit: Conde Nast Traveler (cntraveler.com) link https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1620252164358-8KY1PKJWO1835QHODLIG/KIC3213-Rain-Forest-Landscape-Hoh-Rain-Forest-Olympic-NP-Washington.jpeg Exploring through Experiences: Storytelling Photo Credit: National Park Service (nps.gov) link https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1620252433437-4K0X2M6LYFGSQQ482790/Snoqualmie_Falls%2C_Snoqualmie%2C_WA.jpeg Exploring through Experiences: Storytelling Photo Credit: Wikipedia (wikipedia.org) link https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1620252362280-WRWL3HH0IDOM48AST03I/maplepassloop.jpeg Exploring through Experiences: Storytelling Photo Credit: Reddit.com (link) https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1620252297602-1YSYF9BBJZV292JH448D/cadyridgeloop.jpeg Exploring through Experiences: Storytelling Photo Credit: Washington Trails Association (wta.org) link https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1620252531020-RGPVQ7UNH6KAGMHL1YC4/cadyridge2.jpeg Exploring through Experiences: Storytelling Photo Credit: Washington Trails Association (wta.org) link https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1620249443785-NGFLJ7S09VYFSVY8ZL9X/Artboard+1%404x.png Exploring through Experiences: Storytelling To view the full, high-quality rendering of this visual display of Bailey’s 5x HIKEO scenarios, please feel free to download a PDF copy using the following link. https://www.michelleclam.com/key-design-scenario daily 0.75 2021-05-07 https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1620254028345-HIJRFEJSHEYFNYHZVM15/Page+1v2.png Key Design Scenario 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https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1620355234029-N1GAB0W0D294CT2RBGEX/Page+8.png Key Design Scenario https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1620355246165-O820KQKIRXLQO4T338DQ/Page+10.png Key Design Scenario https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1620355248324-HGBVWO52HZL8S124CSBU/Page+11.png Key Design Scenario https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1620355262006-7KKE3M5WLDSFSBB24UB2/Page+13.png Key Design Scenario https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1620355249552-AMW1FJPL4V1AADMH821Z/Page+12.png Key Design Scenario https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1620355262110-A9YJKYN6T7S50FHDL9GE/Page+14.png Key Design Scenario https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1620355264049-A1L3XLIPQIY0NSH3RZP0/Page+15.png Key Design Scenario https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1620355265547-4SP0EOD3TATE9O9ONSSA/Page+16.png Key Design Scenario https://www.michelleclam.com/service-blueprint-lean-canvas daily 0.75 2021-05-16 https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1620358418918-0EMW1MXBB8FSW7WBLISF/2Artboard+1.png Service Blueprint & Lean Canvas https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1620356684503-OQRDDW330CLL6SP37HXA/IMG_1254.JPG Service Blueprint & Lean Canvas https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1620356728584-35BP53C8U18RJ4WKIFJP/IMG_1267.JPG Service Blueprint & Lean Canvas https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1620357384438-8F54LVMPEMSTQDFTES9E/IMG_1262.JPG Service Blueprint & Lean Canvas https://www.michelleclam.com/customer-journey-mapping daily 0.75 2021-08-11 https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1621187115942-RSTRLHGHWPTBREUDZNIL/Artboard+1.png Customer Journey Mapping https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1620361226113-ZBGI9BNSJNKPC2QK5DB7/AM1.jpg Customer Journey Mapping https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1620361500921-37YN1EO9X6RDGF5N6Z1H/AM3.jpg Customer Journey Mapping https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1620361440831-EGZRA5APGYXZ56POI840/IMG_1278.JPG Customer Journey Mapping https://www.michelleclam.com/social-media-image-sharing daily 0.75 2021-05-07 https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1620424412679-N69G42OY8VXZ9H7J8ESW/Image+Sharing+Process.png Social Media Image Sharing THE NITTY GRITTY: HOW IT ALL CAME TO BE || This project began as an individual assignment for a graduate-level Advanced Research Methods & Design course that slowly evolved into a small group project for the class. Steps 1 & 2 were completed solely on my own research and exploration, whereas Steps 3 through 7 were completed as a group of four (consisting of myself, C. Quach, C. Soha, and G. Dahlin). https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1620423799079-7GR9V5FH4RMOV11M4IJS/Title+Page+-+1.jpg Social Media Image Sharing https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1620423811042-09V6OR8HCO6T31QWDPVI/Research+Question+-+2.jpg Social Media Image Sharing https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1620423823959-AUS95P9W6T1IMBDWHI2X/DemographicA+-+3.jpg Social Media Image Sharing https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1620423905686-BYSV99ZFLMQ6317F2ZE2/AgeEmpoly+-+4.jpg Social Media Image Sharing https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1620423925288-0C8NEI7J9EK4NTD18QLG/Overall+Use+-+5.jpg Social Media Image Sharing https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1620423940995-Y2CN34RBL5OF0FZ7NG67/User+Approval+-+6.jpg Social Media Image Sharing https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1620423957365-WZROZ77Y08LUXL2JAYGO/Platform+Overlap+-+7.jpg Social Media Image Sharing https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1620423972018-79ENAFOK8K80A083I4HC/Preferred+by+Age+-+8.jpg Social Media Image Sharing https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1620424021959-1WYN03DN73WIRT5P5QKV/Image+Share+Overlap+-+9.jpg Social Media Image Sharing https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1620424035165-YZMHMGODU5ZX6HS8F065/Who+Pyramid+-+10.jpg Social Media Image Sharing https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1620424091337-QFSMPPHG3YB56WWT8653/Why+Post_+-+11.jpg Social Media Image Sharing https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1620424098249-126YKOJ9U67LB03YYBL3/PRIVACY+PIE+-12.jpg Social Media Image Sharing https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1620424164407-R8P4AVZBDZ57OVRGF2A9/Pro-Con+-+13.jpg Social Media Image Sharing https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1620424185029-QQXTKG35ZP8VJ45ZLVJ9/Self-Rep+-+14.jpg Social Media Image Sharing https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1620424208777-1R8QDMAH7PCT9NASSLYH/Audience+-+15.jpg Social Media Image Sharing https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1620424232146-XQNVRAZR1RGUR4VY33SM/Bullying+-+16.jpg Social Media Image Sharing https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1620424257732-TDHS78V8O1O1O9NESKS3/PRIVACY+CONCERN+-17.jpg Social Media Image Sharing https://www.michelleclam.com/inclusive-info-mapping-for-the-great-outdoors daily 0.75 2021-08-11 https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1620454041461-9A1NJ891N1D1ODJ68KRA/ProjectWORKFLOW.png Inclusive Info. Mapping for the Great Outdoors https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1620441431397-AF2KW9QKKWLJH0K2K8B8/galen-crout-fItRJ7AHak8-unsplash.jpg Inclusive Info. Mapping for the Great Outdoors Photo Credit: Galen Court via Unsplash.com (link) https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1620441933205-DJ02BV4CETU1IW6W26OO/ProjectProblems.png Inclusive Info. Mapping for the Great Outdoors https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1620441871413-UAJUG2GYAVQRGV5VLUZ9/ProjectGOALs.png Inclusive Info. Mapping for the Great Outdoors https://www.michelleclam.com/sensory-time-keeping daily 0.75 2021-05-16 https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1621188240632-RACEEJXDBDK213KFY7WQ/Chart.png Sensory Time Keeping - Make it stand out The Time Artifacts Synthesis Chart https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1621185974983-4SRFCEN3INN5T3FP4JZ8/aron-visuals-BXOXnQ26B7o-unsplash.jpg Sensory Time Keeping Photo Credit: Aron Visuals via Unsplash.com (link) https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1621200565138-VK5KT3MLQMKQWZTVRVHN/Light.png Sensory Time Keeping - Philips Someo Sunrise Wake up & Sleep Therapy Light The Philips Somneo Sunrise Wake Up and Sleep Therapy Light is a time-keeping artifact that makes use of the concept of dawn simulation so that it can help wake users in a much more gentle and natural way in comparison to traditional alarm clocks. https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1621200574119-LPJB1RR3360ORT0DDBMA/Sound.png Sensory Time Keeping - Amazon Echo Dot The Amazon Echo Dot is a time-keeping artifact that focused on the sense of sound we focused on, but more specifically beyond that of the noise our traditional alarm clocks make. https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1621200569727-AX1UPFPDKVSQF85OZSUN/Scent.png Sensory Time Keeping - Sensorwake Ofactory Alarm Clock The Sensorwake Olfactory Alarm Clock functions by first diffusing the scent chosen by the user, then turning on a light to simulate the daylight, and then finally making a sound to wake the user up. https://www.michelleclam.com/prototypes-wireframes-evaluations daily 0.75 2021-08-11 https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1628666842460-4VE37GI7E0Z9GH536WZQ/164A9438.JPG Prototypes, Wireframes & Evaluations https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1628666875558-XWZ2VQFPO8X3J1ZYLU4V/164A9577.JPG Prototypes, Wireframes & Evaluations https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1628666875964-M0WNDOJU5RAWFH8FRSOB/164A9603.JPG Prototypes, Wireframes & Evaluations https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1628666904636-M3I00L6MF9QMG4M3ARIR/164A9673.JPG Prototypes, Wireframes & Evaluations https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1628666903234-ZR4RNB70IM4SFY9E5JXT/164A9853.JPG Prototypes, Wireframes & Evaluations https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1628666843659-1AHDCSDSZYHOD10V1PJA/164A9480.JPG Prototypes, Wireframes & Evaluations https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1628667135790-C11VCDP1Q130PRAHCMTH/dotsAsset+2.png Prototypes, Wireframes & Evaluations https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1628667135894-Y1C8QZQSJBGZTILL0C3Q/dotsAsset+3.png Prototypes, Wireframes & Evaluations https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1628668878751-EMWSIR5YCM8SF84OXDLF/Slide19.jpeg Prototypes, Wireframes & Evaluations - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1628666488828-IZNVLDPP03I1E3P9L1V0/dotsAsset+5.png Prototypes, Wireframes & Evaluations https://www.michelleclam.com/ethnicity-populations-in-america daily 0.75 2021-05-16 https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1621204877577-XBQOWWYPR4GMBIBGP0FP/Visualizing_Data_ColorLines.jpg Ethnicity Populations in America - Make it stand out From left to right, in alphabetical order: Each line represents a state and each color, an ethnicity population in the USA. https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1621202995012-C5RJP0EKWAQTZTKCNRLP/HEAD-Top-data-visualization-tools-for-small-business.png Ethnicity Populations in America Photo Credit: Big Data Made Simple (link) https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1621205059299-YCT155FSV351ZBZ3ZQGX/hugo-aitken-PqYvDBwpXpU-unsplash.jpg Ethnicity Populations in America - Make it stand out Photo Credit: Hugo Aitken via Unsplash (link) https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1621205608982-JSGM1CRCIBQZACYXLTCK/FINAL-01.jpg Ethnicity Populations in America - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1621204627271-IROFH48UDBPTJ0FCZCEF/graphy+horizontal.jpg Ethnicity Populations in America - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1621205337072-V44E6ACL532YPS71VCEE/Visualizing_Data.jpg Ethnicity Populations in America - Make it stand out The entire process of designing and creating this visualization was done on Adobe Illustrator. https://www.michelleclam.com/int-ux-localization-french-crows-in-japan daily 0.75 2021-05-18 https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1621302544767-E5QZR2EB2FYA59T6DGHT/patrick-robert-doyle-ZeN3Xq9riRU-unsplash.jpg Int' UX: Localization French "Crows" in Japan - Colmar, France Photo Credit: Patrick Robert Doyle via Unsplash (link) https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1621302161323-YM2WT63ZS01O6H0GQHTC/eddie-junior-kZ7Mc7yo1-8-unsplash.jpg Int' UX: Localization French "Crows" in Japan - Paris Seine Books Photo Credit: Eddie Junior via Unsplash (link) https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1621302161603-HPNVM348D6Q97FMPRKEO/mae-mu-BxsGyQwjwaw-unsplash.jpg Int' UX: Localization French "Crows" in Japan - Baked Breads Photo Credit: Mae Mu via Unsplash (link) https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1621302817833-8SWB6WK0PM7IPHV45GQG/joackim-weiler-y8xMDyBZ9Hk-unsplash.jpg Int' UX: Localization French "Crows" in Japan - French village and its church Bell Tower in Alsace, Between fields and mountains Photo Credit: Joackim Weiler via Unsplash (link) https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1621302165303-F06HSURFJ6T21OZTTBRM/tobias-tullius-05kxiwYKINo-unsplash.jpg Int' UX: Localization French "Crows" in Japan - Women Smoking - Slow Mornings Photo Credit: Tobias Tullius via Unsplash (link) https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1621303095137-YA9OD4YT3G3E6KJOQNT9/brigitte-tohm-vIx9j3ITfaQ-unsplash.jpg Int' UX: Localization French "Crows" in Japan - Macaroons Photo Credit: Brigitte Tohm via Unsplash (link) https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1621302684232-HSL7HOO5RIDFC95HP1BR/nicolas-lafargue-iDBiuTucx7A-unsplash.jpg Int' UX: Localization French "Crows" in Japan - Parisian Streetlife Photo Credit: Nicolas Lafargue via Unsplash (link) https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1621303475887-ISKGU3ALSJD0C3TGJXJU/charles-loyer-DZOTB6589ww-unsplash.jpg Int' UX: Localization French "Crows" in Japan - Classic Paris Terrace Photo Credit: Charles Loyer via Unsplash (link) https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1621303808205-YT6MVED0PMVRKBABBYIH/michael-shannon-UdA2slId8ek-unsplash.jpg Int' UX: Localization French "Crows" in Japan - Antibes, France Photo Credit: Michael Shannon via Unsplash (link) https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1621303478278-GW913MZDC27IU4EFKYRF/camille-brodard-iH5qFLZS390-unsplash.jpg Int' UX: Localization French "Crows" in Japan - La Bossue Photo Credit: Camille Brodard via Unsplash (link) https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1621302415688-VFIFFN6ZHSUPNDW7XB4M/nosiuol-29qzifjmP34-unsplash.jpg Int' UX: Localization French "Crows" in Japan - Eiffel Tower over the Buildings Photo Credit: Nosiuol via Unsplash (link) https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1621303321113-AWO46CJ9N0SH0QGG21EF/sam-bark-dgFX7-oEZuA-unsplash.jpg Int' UX: Localization French "Crows" in Japan - A Rustic Village Outside of Bordeaux Photo Credit: Sam Bark via Unsplash (link) https://images.squarespace-cdn.com/content/v1/5a65ffd480bd5e4a482ae6ec/1621307337064-XOKKKSXB8TU6HIPKGKBQ/mika-baumeister-NSI6XtbabNw-unsplash.jpg Int' UX: Localization French "Crows" in Japan - 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